My Cart

Close

REFUND & SHIPPING POLICIES

REFUND POLICY

RETURNS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. All products marked for professional use are final sale. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please do not send your purchase back to the manufacturer.

To return your product, please contact customerservice@yourspacesalons.ca

REFUNDS 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within seven days.

EXCHANGES

 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@yourspacesalons.ca

SHIPPING

All Shipping estimates are based from the creation of the shipping label. 

Standard Free Shipping within the GTA (Greater Toronto Area) is typically 2-3 business days. Shipping Within Ontario & Quebec 3-4 business days. 

Standard Free Shipping to Manitoba & Maritimes 5-6 business days.

Standard Free Shipping to Saskatchewan, Alberta & British Columbia 5-7 business days. 

*Shipping Estimates are all dependent on Canada Post estimates. 

**Shipping estimates can be affected by the ongoing Canada Post Labour Strike.


If you are returning/shipping an item over $75, you should consider purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

-----

INTERNATIONAL SHIPPING 

We do not offer Free Shipping on International Orders at this time. All pricing is shown in Canadian dollars. All duties and additional taxes are the responsibility of the receiver. 

Shipping methods on International Shipping is typically done through FedEx or UPS and shipping costs will be calculated at Check Out. 

Hello You!

Join our mailing list